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Z3 Dual TERRIFIC Overheat /Battery Drain / Death / Red LED Steady

SOLVED
zribofski
Visitor

Z3 Dual TERRIFIC Overheat /Battery Drain / Death / Red LED Steady

Hi everybody,

I used Z3 Dual since last december (9 months already).
An Incredible flagship high end smartphone, despite some small WIFI issues sometimes.
3 days ago, the device were plugged in charge and charging normally until 73% then it shows a message saying something like "The battery is draining faster than it's charging" and the device's upper part became EXTREMELY hot. I powered it off, leaved it plugged for like half an hour, then turned it on, 4% battery (still plugged), getting even hotter and hotter, instable display, power off again, turn on, 1%, than dead. Won't turn on again, Red LED steady when plugged in, nothing otherwise. 
I've tried to leave it with no manipulation and unplugged for maybe 2 days to be sure, capacitors fully discharge current (maybe stupid but I was desperate)...No change
Press and hold the Small yellow (OFF) button... Nothing
All combinations Vol + Power, Vol - Power...etc... Nothing 

Now, it shows steady red LED when plugged in... the battery is cold... wont turn on...**bleep**:smileyskull:

Motherboard blown up ????????????? Anguished_Face Angry_Face Drooling_Face

1 ACCEPTED SOLUTION

Accepted Solutions
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Uliwooly
Expert

@zribofski

You should stop by your local Xperia Care to get your phone inspected.

http://support.sonymobile.com/global-en/contactUs/

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6 REPLIES 6
profile.country.GB.title
Uliwooly
Expert

@zribofski

You should stop by your local Xperia Care to get your phone inspected.

http://support.sonymobile.com/global-en/contactUs/

zribofski
Visitor


Any idea where/how to find Xperia Care in Tunisia ? 

profile.country.GB.title
Uliwooly
Expert

@zribofski

I don't know, sorry. 

zribofski
Visitor

@uliwooly

Thanks anyway.

Peace

profile.country.GB.title
Uliwooly
Expert

Anytime

greyranger
Visitor

it happened to my z3 just this morning  now i cant turn it on