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Fingerprint scanner

SV10
Visitor

Fingerprint scanner

My Xperia 1's fingerprint scanner stop working after software updated. Even if I try to re-register, it seems like it's not there at all.

9 REPLIES 9
Salvador22
Visitor

Same here, I don't even have the fingerprint option in my settings 

P_B_81
Visitor

the fingerprint scanner has stopped working, either with Bluetooth in the car or NFC when paying in the store !!!

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SaenkoVitalik
Member

Try in safe modes to test your finger scanner. It works fine for me until I configure the input from the print to online banking ... I have some kind of software conflict !!

SV10
Visitor

So how do you fix it?

P_B_81
Visitor

In safe mode, it also doesn't work. Guess the mode, fix the software ...

P_B_81
Visitor

Either wait until December, for Android 10, or select the mode - Repair Software, from Technical Support ...

SV10
Visitor

Ok thanks. Got it.

P_B_81
Visitor

Nothing helped, safe mode, repair the software, reset to factory settings. Waiting for android 10, or give it back for a guarantee ... ;-(

P_B_81
Visitor

Same with me!