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Android Bravia KD49XD8305BU back and home options not working after upgrade

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helper55
Explorer
Explorer
April 2018
April 2018

Android Bravia KD49XD8305BU back and home options not working after upgrade

  1. SO
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profile.country.GB.title
helper55
Explorer
Explorer
April 2018
April 2018

To add to my post above, I am on virgin media have tried the help option on the remote with no luck, cannot find settings like before, am I left with factory restore? Waiting for a reply from Sony.

On the left of the screen I used to have set top box and other inputs which I still have but no settings option at the bottom like before.

Bought the tv 2016

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profile.country.GB.title
dutchice
Expert
April 2018
April 2018

https://www.youtube.com/watch?v=bDP_fY8CLQ4

https://www.youtube.com/watch?v=bDP_fY8CLQ4
youtube.com/watch?v=bDP_fY8CLQ4
This video shows the steps to perform a forced factory reset and a factory data reset Should you require any assistance, please visit https://www.sony.com/support
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