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Circles on my x95j
Hi all, my father has a x95j and in greys we can see circles all across the screen, at times this is incredibly distracting. It was bought with a 5 year warranty. Is this normal? Would this qualify for a replacement?
Any help would be appreciated.
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You may struggle to persuade Sony to replace, but it is worth a try. I would contact Sony Support
What are those lights behind the TV? I could suggest a Factory Reset, but I doubt if it would make any difference.
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Hi @Ddaniels0509 Looking at your picture again, the large circles appear to be the bright lights behind the TV. It is not projecting the back panel onto the screen is it?
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Hi apologies for how slow I’ve been. It’s a govee t2 back light. Can confirm with it turned off the pattern is still on the screen
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@Ddaniels0509 Did you try the steps in this link? https://www.sony.co.uk/electronics/support/articles/00032635