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Google Play/Sony Select 4K movie offer

SOLVED
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webby73
Explorer

Google Play/Sony Select 4K movie offer

Has anyone managed to redeem this offer? Shows up on the Sony Select app, which tells you to open up the Google Play TV & Movies app to redeem it, but the offer isn't there. Are we waiting for an update for the TV for this to work? I have a 49XE8004.

64 REPLIES 64
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leigh54
Explorer

thanks for that was a great help.

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ChilliHamster
Explorer


@Pascale_F wrote:

Hi webby73, 

 

Thanks for your message. We are looking into this and someone will get back to you shortly.

 

Thanks, 

Pascale_F


I also cannot see how I can redeem this offer. There is no option called “New 4K-UHD Movie, included” to choose.

I would appreciate any help.

Thanks

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ChilliHamster
Explorer

Thanks, the offer has now appeared. Did you buy one of the fifteen offered or one from the normal catalogue as I can’t see any in the 15 offered at the price you said.

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leigh54
Explorer

had it with tv when i purchased it.leigh


Sent from my Samsung Galaxy smartphone.
Mesmojo
Explorer

I'm having the same issue as the others with redemption of UHD video redemption. 

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ChilliHamster
Explorer

Be patient, it will appear.

Sent from my iPhone
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Tittanya
Explorer

i went to purchase the spider man as it was in the 4k

 

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StoufferTheCat
Member

The solution you say?

1. Yup, had a payment method in my Google Account for years. All valid, ready to go

2. So, how do I select the movie?

3. Nope, cannot select a movie -no option to do that

4. No, cannot attempt to buy a movie as I cannot select a movie

5. Too right I'm not buying a movie - that is the only option I've got, because there are no free ones to redeem

6. Yup - where and how do I see these 15 movies to buy?

sailhorse
New

Thanks for the great help.