KD-49XE8005 impossible to start

[Jerome30]

Hi all,

It is impossible to start the TV. I can turn it on but it can't stop cycling on the android logo. Tried to unplug, did not change a thing. 

Any suggestion? Is there a way to hard reset? 

Thank you all for your help 

Jerome 

[LightFoot]

Hi @Jerome30 

https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs-android-/kd-49xe8005/artic...