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Screen flicker

profile.country.GB.title
fox200323
Explorer

Screen flicker

Hi, I have a brand new KD65XH900 and while the picture is amazing I randomly get a brief flicker or flash in the picture it can happen anytime with fairly long periods between, does anyone have any ideas?

16 REPLIES 16
profile.country.GB.title
Win_88
Specialist

Hi @fox20032

 

make sure your TV is up to date: https://www.sony.co.uk/electronics/support/lcd-tvs-android-xh90xx_x90xxh_x91xxh_xh92xx-series/kd-65x...

 

IF the issue remains, tell us if the flickering happens on all sources (TV, HDMI, USB, streaming, etc)

 

Win_88

profile.country.GB.title
fox200323
Explorer

Hi, the problem only occurs whilst using virgin media, i had this in hdmi 1 and a firestick in hdmi 3 the firestick is fine. I have swapped the hdmi leads around and the flash now happens on hdmi 3 with the virgin box. The tv was updated yesterday.

profile.country.GB.title
Win_88
Specialist

Have you tried a different HDMI cable? or if possible, try the box on another TV.

profile.country.GB.title
pistuch
Explorer

hello, dont want to create new thread but i have similar issue with same tv 

in connection with my pc (ryzen 7 2700x + gigabyte rtx 3090

hdmi 1+2 (2.0b) normal or enhanced mode all is ok in 4k@23-60hz 

hdmi 3 (arc-earc hdmi 2.1) shows no signal in all modes normal or enhanced

hdmi 4 (2.1) normal or enhanced in 4k@23-120hz screen is flashing as u can see on ytb https://youtu.be/AdnUzvf0LU4

 

rtx 3090 have hdmi 2.1 same as tv...cable is old but i tried 3 different cables long not more than 2m tv have update PKG6.0414.0055EUA

any ideas pls?😞

 

profile.country.GB.title
fox200323
Explorer

I have not had chance to try another hdmi lead yet, my flashing is not as severe as the previous post but no less annoying, i will try another lead but I hope this is not a sign these newer tv models are fussy with inputs as my 2014 sony never had this issue. I purchased this tv mainly due to the price and excellent reviews but so far im dissapointed.

profile.country.GB.title
Win_88
Specialist

Hi @pistuch

 

Try the following workaround, I heard it helps fix the issue temporarily:

  • Press the Settings button on the remote (Gear Icon)
  • Navigate left to the ‘Settings’ icon and press the OK button on the remote
  • Navigate down to ‘Display & Sound’ and press OK on the remote
  • Navigate to ‘Picture’ and press OK on the remote
  • Navigate down to ‘Motion’ and press OK on the remote to open this menu section
  • Use the arrow keys to change the setting ‘Motionflow’ to ‘Off

As a PC gamer myself, I have Motionflow switched of anyway as it hurts input lag. But that's alright because it's not really meant for gaming anyway.

 

P.S. Glad to see you could get your hands on a 3090, those are so hard to find atm!!

 

Win_88

 

 

profile.country.GB.title
pistuch
Explorer

hi, thx for try to help unfortunately didnt work, still flashing same....but

 

when i use hdmi4 2.1) in setting - watching tv - external inputs - external device setup ...i set up game...

flashing stoped but...when i checked HDMI signal format of hdmi inputs, there was enhanced format dolby vision) running on 4k@60hz...in windows screen setting cant be change to 120hz cause dont show that option max 60
when i set up enhanced format (4K@120hz, 4K@60hz 4:2:0 etc...) flashing start again on default 60hz and continue up to 120hz...tottaly confuseed...i just ordered new 8k certified hdmi 2.1 cable from amazon will let know tomorro if it helps 

PS: thx, i was lucky like step on grass in to the sh*t...just came to currys page to check if "stock" status changed and seen gigabite 3090 vision oc for available for delivery and in one minute i been lighter about 18 hundrets 


PS: thx, i was lucky like step on grass in to the sh*t...just came to currys page to check if "stock" status changed and seen gigabite 3090 vision oc for available for delivery and in one minute i been lighter about 18 hundrets...
unhappy is that is silver model from, gigabyte and in my build its like "fist on eye" so will wait for rog strix 3090 than sell this

 

Stefan

profile.country.GB.title
Win_88
Specialist

I'll be interested to read your next update with the new cable. I hope it helps.

 

If it doesn't, then it's back to basics; Factory reset the TV and reinstall graphics driver.

 

Win_88

profile.country.GB.title
pistuch
Explorer

So, as i promised...update is here...

enhanced format on tv with 4K@120hz with new IBRA 2.1 HDMI Cable 8K Ultra High-Speed 48Gbps 2m from amazon for £16 and flashing is gone 👌 thx for help @Win_88 and @fox200323 maybe it will help u as well if u try another hdmi lead  some 4k hdmi 2.0 
merry christmas🎄🎁 to all sony lovers 😋