Use Sony TV remote to control Sky Q 2TB box

[RankFTW]

HI everyone. I have just recently bought a new Sony TV KD55XG8796BU and am having trouble getting the remote to control my Sky Q 2TB box. I have done the initial set up where it asks me to provide the manufacturer of the cable box and have tried both Sky UK and BSkyB. It is really frustrating as I'm coming from a Samsung smart TV and the universal remote for that worked perfectly and I don't fancy having to use 2 remotes. I have also tried to manually enter the model and make of the Sky Q box but it did not find any matches. Does anybody have any suggestions or fixes please.

[LightFoot]

Hi @RankFTW   

Unfortunately the Sony database only includes the Sky+HD remote codes so you will never get it to work with Sky Q.

The solution used by millions is to use the one remote, the Sky Q remote paired to the TV. 

Perhaps if everybody complained to Sony they may eventually include Sky Q in their database. Sony UK Support 

[RankFTW]

Any update on this or still nothing?

[LightFoot]

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@RankFTW wrote:

Any update on this or still nothing?

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Hi @RankFTW   

Sorry, only Sony Support can provide you with an update. However, would you please let us all know how you get on as this will be of interest to many Sky Q users, including myself. Just in case you are not aware, this is a user community (not Sony).

[RankFTW]

Heads up the latest TV update has added support for Sky Q so you can now control the Sky box with the Sony TV remote.

[LightFoot]

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@RankFTW wrote:

Heads up the latest TV update has added support for Sky Q so you can now control the Sky box with the Sony TV remote.

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Thanks @RankFTW   That is good to know.

[c.cox8]

How do I do it. I used to be able to turn the channels over on my Sky Q box with my Sony Bravia tv remote but this morning it stopped. Can’t find how I did it initially 

[EUSupport_EN]

Hi @c.cox8

Try going to Settings - External inputs - Bravia Sync settings - Bravia Sync device list, to see if the Sky Q is still recognized by the TV as a controllable device. If it isn't, try to disable Bravia Sync on the TV and HDMI CEC on the box, put them through a power cycle, then put everything back on again.

[Forge1067]

Hi,

I'm having the same problem.  Did you get this to work?

[S44TUH]

My Sky Q and XR-50X90J worked fine last week (before I left sky).  The set up process was through the TV menu and was painless.