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download video from HDR 500 toMac

mlhk51
New

download video from HDR 500 toMac

I can't download video from my HDR500 camcorder after upgrade to sierra I also upgrade Play memory home vers 3601

What can I do??

Thks

1 REPLY 1
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EdwinaU
Moderator

Hi there,

 

Welcome to the community.

Can you tell us the full model number of your camcorder so that we can find some advise for you?

 

Thanks,

Ed