FDR-AX33 stabilisation system disappointing

[lgcebr]

I have the FDR-AX33 with the "balanced optical steady shot" system.  I saw this product demonstrated at Sony and the system worked impressively.  However, now, in the real world it is disappointing - videos are no more stable than any other camera and the smallest movement shows rather than being absorbed by the stabilisation system.  Has anyone found an answer to this?  Thanks

[Marino.Manolo]

Hi,

[SteadyShot] is set to [Active] or [Standard]?
Anyway, if it is a possible hardware problem, you can contact Sony for assistance:

http://services.sony.co.uk/supportmvc/en/Contact/Email?pdp=FDR-AX33&cat=prd-dime-cam

Manolo