Xperia m5

[avcutku]

Hi, my phone wifi don’t work.

I press the unlock button but it does not open.

please help me

[Sean_Mc]

Hi there,

Welcome to the Sony Community.

I would recommend getting in touch with the Mobile support team for further help here.

Best wishes,

Sean 

[IamNic]

Hello @Sean_Mc,

the URL you linked is dead.

Only thing I get when accessing the site is:

<Error>

<Code>AccessDenied</Code>

<Message>Access Denied</Message>

<RequestId>0681158DC232871A</RequestId>

<HostId>

4NrWvzTdhuKhuZJzmcEE7e8cHGaNbjrUXRQhLpFNjqvXGtc4iuq4D5+yuVxpROMkChKoxuHTeNk=

</HostId>

</Error>

- Nic

[Sean_Mc]

Hi @IamNic

The link works fine on our side. Try and clear your cache to see if that works for you. 

Sean 

[IamNic]

Hello @Sean_Mc,

now it also works for me  (without clearing the cache or doing anything else).

- Nic