Can’t register my 4K blu ray player ubp-x1100es

[Nasimul]

Hi I’ve been working on registering my product mentioned above I’m not able to as for some reason when entering details of the model number Sony can’t seem to locate their own product I’m not able to continue registering 

[Pascale_F]

Hi Nasimul,

Welcome to the Community.

You might need to contact Sony Support about this.

Thanks,

Pascale