Emergency Calls only

[mahasiva89]

Hi Team,

Please Help.

Three days back my phone was configured for outlook and on the same day the display shows EMERGENCY CALLS ONLY.

I thought that it was a sim problema and hence got my duplicate sim.

But Still the display shows emergency calls only.

Note: getting texts and calls but cant view them.

Please help i cant move to any other screen or access anything.

Regards,

Alexis

[mahasiva89]

My Phone is Xperia S L26

[Uliwooly]

you could repair your phone with either PCC or SUS

do you have a micro SIM card or did you trimmed your SIM card?

[mahasiva89]

I have a micro sim card

[mahasiva89]

To Repair i'm trying to connect my usb with phone and it says the your phone is not accessible

[Sam · Accepted solution]

Try using these steps to run the repair with the phone powered off:

1. Before you start you have to download the PC Companion software and install it on your PC.

2. Once installed on your PC, double-click the PC Companion icon on your desktop to start the update. Note! For some models you will be prompted to do a backup prior to the update and then restore.

3. Install and open PC Companion then select Support Zone.

4. Phone Software Update.

5. Start.

6. Repair Phone

7. Continue

8. Accept data removal

9. Next

10. Wait for prepare

11. Select Phone

12. Follow the connection steps

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[mahasiva89]

Sam,

Your the best thanks a lot but i still lost my contacts :smileysad:.

Was not able to update.

Anyways thanks i got my phone back

Regards,

Alexis

[Wiccy13]

Exellent advice did the trick many thanks Mahasiva89

[Vishnu1980]

Hi,

I had similar problem with my Sony Xperia SL,

I could receive calls, messages, mails e.t.c but main screen has been locked with message "emergency calls only".

After lot of trials, i remembered that i had set screen lock PIN, entered the 4 digit code and screen opened :-)) , huge relief (otherwise, i though of reinstalling or taking to service center)

Screen lock is here, Settings -> Personal -> Security -> Screen Security -> Screen Lock

[Harpreet1]

I had the same issue and followed the steps sugested by Sam and recovered the mobile phone .

Now i want to install outlook what precaution should i follow so that again my phone does not go into emergency calls only mode?

 My mobile model : Xperia M dual 

Please reply soon.