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I started downloading the new version of my Xperia S through SUS but after it got downloaded it just wrote that the update failed and now i get a strange triangle with a phone next to it please solve fast.
Solved! Go to Solution.
Please try to run a repair to reload the firnmware:
1. Before you start you have to download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/
and install it on your PC.
2. Once installed on your PC, double-click the PC Companion icon on your desktop to start the update.
Note! For some models you will be prompted to do a backup prior to the update and then restore.
3. Install and open PC Companion then select Support Zone.
4. Phone Software Update.
5. Start.
6. Repair Phone
7. Continue
8. Accept data removal
9. Next
10. Wait for prepare
11. Select Phone
12. Follow the connection steps
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Please try to run a repair to reload the firnmware:
1. Before you start you have to download the PC Companion software from http://www.sonymobile.com/gb/tools/pc-companion/
and install it on your PC.
2. Once installed on your PC, double-click the PC Companion icon on your desktop to start the update.
Note! For some models you will be prompted to do a backup prior to the update and then restore.
3. Install and open PC Companion then select Support Zone.
4. Phone Software Update.
5. Start.
6. Repair Phone
7. Continue
8. Accept data removal
9. Next
10. Wait for prepare
11. Select Phone
12. Follow the connection steps
What are your thoughts about this forum? Let us know by doing this short survey.
I am currently doing so but through the process my phone keeps booting and then just shutdown. does this make a problem?
Sam won't be replying for 2 more days and i think your mobile is in trouble
Follow this
ahmad91 first force shutdown your phone
Press and hold Power Button and Volume Up button at the same time
5 Seconds > Restart Phone
10 Seconds > Shutdown Phone
And then do not switch it on, then run SUS again. Connect when you're asked to
It really worked thanks Sam and Nabeel thanks for your help too
No problem, just glad that has worked for you
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Translation:
Download please
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