Sony Tv says i have device connected on hdmi input

[Sony19876]

So when i go to choose input on my tv Sony Bravia KD-55XE7005 a digital,analog,hdmi input the tv says i have hdmi cable with device connected on hdmi 2 port but i have not connected cable on the hdmi 2 port.So any solution

Connected device on hdmi 2

Here on the picture on hdmi pc port it says i have connected device but there is no connected device.The arrow on the pc port(that is the hdmi 2 port renamed to pc port  because usually i connect the pc on that port) on the image points i  have connected device but i dont have device connected to the port

Thank you in advance.

[LightFoot]

Hi @Sony19876   The full model number of your TV and a screenshot image of what you are seeing, would make it easier for your fellow customers to help you. The model number will start with K, KD or XR.

[Sony19876]

model Sony Bravia KD-55XE7005

[ProNoob]

Hi @Sony19876,

You can try these troubleshooting steps to fix the ports issue:

- Disconnect all the external devices from the TV.

- Unplug the TV from the mains for 2 minutes.

- Make sure that the TV is running the latest software update: https://www.sony.co.uk/electronics/support/lcd-tvs-xe70xx_x70xxe_x72xe-series/kd-55xe7005/software/0...

If the issue remains, you can perform a factory reset for the TV from the link on page 29: https://www.sony.com/electronics/support/res/manuals/4686/4686048EM.pdf

[Sony19876]

Thanks to your advice ProNoob the problem expanded on the other hdmi port that is port 3. No im just kidding its not your fault but the same problem is now also on hdmi 3 port so no device connected on the inputs hdm 2 and hdmi 3 but tv says that i have device connected very weird problem.I dont know what to do at this point.