ArcSoft Web Camera

[H.Debs]

Hello
I apprecaite any one's help.
Sony Vaio VGN-CS11S, when trying to use the web cam to capture a shot, or as a web camera on Skype or MSN for example,
The camera no longer take shots or record any thing, but black screen appears saying "BlueToothVideo Service not running"
Trying to change the camera settings,to no avail.

Would reloading or reinstalling the web cam driver clear the problem, if so which is the correct web cam driver among the original drivers found on Vaio support

[najaghab]

hi..

Regarding ArcSoft Web cam not working and showing Bluetooth camera ( black screen ) .do these steps to rest your arcsoft web cam to its original setting .

1-unplug the power connector from the main power.

2-take the battery out .(now there is no power connected to your vaio)

3-hold the power button on the vaio for 1 minute (ofcourse there is no power to power on the vaio) thus will reset the webcam to its original setting .

hope that sort your problem as it did for me

cheers