Defunct USB Port

[colinmann]

I have just received a new VGN-FS215Z laptop. It's amazing... aside from one of the 3 USB ports on the side do not work. Is this something that I can fix? I **need** the computer in the next few weeks, so I think its something that can take a back seat. Please assit...

BTW: It's the USB furthest from the screen that is affected...

Cheers, Colin

[febs]

It sounds like you could have a loose connection, you may have to send it to off to sony to get it repaired.

[feederfan]

Ive never experienced this on a Notebook, but from my experience with desktops it will either be a short around the USB circut on the Motherboard, for that particular port, or another common problem is that the actual circuit inside the port is damaged, possibly through plugging in a faulty device. However, sadly both will mean sending the laptop back!

[colinmann]

do any of you guys know how long it is to get a replacement? I really need this laptop now...

How long would you say i've got to give it back also? The reason is is that I really need this thing. Can I take it into a shop to get repaired?

Cheers, Colin

[febs]

You could take it into a shop but that might void your warranty

[colinmann]

back to sony it goes!!! :-((( atleast they are picking it up from one country & sending it to another. good service sony!!!

[kee-lo_]

If you've just bought it, take it back to the store and ask them to replace it.
Otherwise I would send it back to sony if you have had it with you > 3 weeks

[feederfan]

Id just use a USB Hub until you dont need it so desperately!

[kee-lo_]

If it's out of warranty that's definately an avenue to go down