Pocket Firmware Update

[andyingram]

Have recently loaded the firmware update onto my pocket and since then have not been able to transfer any more music over. Keep getting notice saying "device/media not connected. Have tried using reset button but has made no difference. Anyone have any ideas

[jsonic]

Hi,

did you upgrade Sonicstage to 2.3 (at least, I use 3.1) it is necesary after the firmwareupgrade!

Otherwise deinstall SS, delete the programfile/sony /sonicstage drirectory as well as the sony directory in program files/common files at your systemdisk and reinstall sonicstage.

Aslo you can try to reinstall the firmwareupgrade, if there was a problem with it during upgrade it might not be complete.

Another option is to format the pocket and retransmit the files.

I hope any of this will work otherwise your pocket may have a problem.

good luck

JS

[Poolymonyet]

Hi,

did you upgrade Sonicstage to 2.3 (at least, I use 3.1) it is necesary after the firmwareupgrade!

Otherwise deinstall SS, delete the programfile/sony /sonicstage drirectory as well as the sony directory in program files/common files at your systemdisk and reinstall sonicstage. 

Aslo you can try to reinstall the firmwareupgrade, if there was a problem with it during upgrade it might not be complete.

Another option is to format the pocket and retransmit the files.

I hope any of this will work otherwise your pocket may have a problem.

good luck

JS

[Hornby]

Once you have updated the firmware, you MUST update SonicStage to at least 2.3 and music transfer to 1.2!

Thats all any more problems and come back!

[mrbunty]

Can Tell me where is reset button plzzzzzzzzzz

[Hornby]

Have you bad eye sight?

... Check the bottom of the player, its like a small hole.

[andyingram]

on the bottom of the actual player.

Its a small hole that you need to stick a pin into to reset the machine.

[Dazza_uk]

I'm having the same problem. I have upgraded the firmware to 3.0.0.C171F, then upgraded transfer s/w to 1.2 and SS2.3.

SS2.3 see the ATRAC device but says not a valid ATRAC device for SS2.3 ??? The PC sees the drive also.

Also Vaio music transfer doesn't see a valid device???

I have since reading these threads, deleted SS2.3 & music tranfer and the folders on the PC, reloaded BUT still have fault? Even done a reset on bottom of VAIO. What next?? HELP!

[MintSauce]

 I'm having the same problem.  I have upgraded the firmware to 3.0.0.C171F, then upgraded transfer s/w to 1.2 and SS2.3.

SS2.3 see the ATRAC device but says not a valid ATRAC device for SS2.3 ???  The PC sees the drive also.

Also Vaio music transfer doesn't see a valid device???

I have since reading these threads, deleted SS2.3 & music tranfer and the folders on the PC, reloaded BUT still have fault?  Even done a reset on bottom of VAIO.  What next??  HELP!

Hey yeah i'm having the exact same problem as you what is it? i have tried to download SS3.1 but stil wont let me transfere all my music, it keeps saying that the music folders can't be found but im recording from a cd. have you found the answer yet?