Replacement keyboard for PCG-SRX51P/A!! Please Help

[Mr_DoughBoy]

Hi,

Im posting here because its my last resort Ive tried to contact sony vaio and sony about getting a replacement keyboard for my Sony PCG-SRX51P/A part number 147693931.

When Ive tried to ring them over the past few days I've been told that they do not sell parts for a sony laptop. I first rang 0870 240 2408 and was on the phone for 20 minutes waiting, when I finally got through to someone I was told that sony do not sell any spare parts for my laptop. I was told to ring the head office in sony in which I was given the number When I rang the head office they told me to phone the parts centre another number which I was given. When I spoke to the parts centre they told me that they do not sell parts and that I would have to send my laptop to Germany to get a quote they gave me an estimate of £300 - £350 + shipping to replace the keyboard however I would need to get it repaired at sony.

Do sony not sell replacement parts for my keyboard that I can replace myself? Almost £400 for a keyboard is crazy brand new sony laptops from the US start from around £500.

Thanks in advance.

[Mr_DoughBoy]

Tell them you'll take them to a small claim's court.

:smileyrolling_eyes:

[Mr_DoughBoy]

BUMP

[Mr_DoughBoy]

Bump

[MooseBag]

Hi,

have you tried this dealerlocator.sony.co.uk
page to find any servicestation near to you ?


MooseBag

[Mr_DoughBoy]

What do I select from the drop down menu? There isnt an option for laptops 😕

[Mr_DoughBoy]

Come on Anyone?

[Lukyluk]

The quick and cheap way is....external USB keyboard! Well, it will affect the "portability", but not the wallet !

If the f.... keyboard has some keys blocked, therefore making your laptop un-usable, just disconnect (physically) the bugger! Windows wil not be be bothered that internal keyboard is not there anymore...

[kee-lo_]

Try This

[Lukyluk]

Try This

Besides batteries, they ignore laptops there, Kee-Lo....
All you get with computer/keyboards is....a standard computer's keyboard (5$) and a wrist resting pad (40$ !!!!!!!!). Guess it must be VERY comfortable!

[kee-lo_]

Ant managed to get some parts for his notebook