USB-IF xHCI USB Host Controller and VAIO UPDATE are not working properly

[light89]

Hello,

I have just bought a Sony Vaio SVS1512Z9EB.

The USB-IF xHCI USB Host Controller is not working properly.

The error displayed is:

"This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"

How can I fix this problem?

I was also trying to use VAIO UPDATE and some of the updates can not be downloaded.

Some are working, but not all of them.

I can start the downloads, but they stop after few minutes.

I tried also to download the same updates directly from Sony Webpage, but I experienced the same problem.

Thank you for the reply!!!

Alberto

[bfoscco]

Falta una actualizacion puedes encontrarla en :

http://www.intel.com/p/en_US/support/detect?iid=dc_iduu

y actualiza el intel wireless display software y listo deberia arreglarse

[Blencogo]

Hi light89 and welcome.

This is a problem with the USB 3.0 Controller.

Windows 8 has its own new USB stack and XHCI Controller software but this does not seem to work with the new Intel Controller. You need to force Windows 8 to use the Intel 3.0 Host Controller USB Drivers rather than the Microsoft generic drivers.

There are some answers to the problem here in Microsoft Answers: -

http://answers.microsoft.com/en-us/windows/forum/windows_8-hardware/usb-if-xhci-usb-host-controller-...

Or you can contact Vaio Support for a solution.

On the downloads issue, there have been some issues with the Sony download servers recently and you may have success trying at a less busy time of day. The only thing to check is if you have installed your own Anti-Virus/Firewall software (like Norton) you must fully remove all traces of the preinstalled McAfee AV by downloading and running the McAfee Removal Tool (MCPR.exe).