Windows validation problem

[tigrettin]

Hello,

I bought a Vaio VPC Z13V9E from Germany which I've been using for the last two months without any issue. Today, after that I connnected the power cable, while automatically switching from Stamina to Speed mode, Dynamic Hybrid Graphics System warned me that my internet browser is open. Nevertheless, without closing my browser, I clicked "make change". After the change, my usual wallpaper turned black and on the right bottom corner appeared a message: "Die Echtheit dieser Windows-Kopie wurde noch nicht  bestätigt." which translates in "The authenticity of this copy of Windows was not yet confirmed." Now whenever I turn on my device Windows tells me that my copy is not original.

Any suggestion or feedback will be welcomed and greatly appreciated.

Sincerely,

And

[-Cass-]

Hello,

Sony have been investigating your problem and have said that as your unit is not making a correct identification of Windows, you will need to make a Full recovery.

If you would like advice on how to do this, please contact the Sony support number on the website, or email customersupport.DE@vaio-link.com.

I hope this solves the problem. If you need any help, please let us know.

Kind regards

Cass