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WF-1000XM4 noise cancelling
Hi
I have only purchased the MX4 ear buds a week ago Sound is great, only I'm not sure of the noise cancelling.
I'm getting a hissing sound in both ears not sure if that is normal? seems quite loud.
When I change to Ambient Sound Mode I still have the hiss in both ears but i can hear background noise a little.
Advise would be appreciated.
Thanks
Steve
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Hi @Steven2507
You might try to eliminate the problem by applying the steps advised on these two sites.
Reset or initialize the headset.
Find an answer in the Q&A section for your device.
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Hi
Many thanks that has brought the hiss down to a low pitch now & its only hissing in one ear bud..
Seems a lot better
Many thanks
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Hey Steven2507, this is mostly the case with ANC due to the active mic. But to make sure that it's not a fault, I recommend updating the headphones using the app.