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I purchased a Smart TV model KDL-40W705C in October 2015 to upgrade from my KDL-32W5500. I wanted obviously full HD and streaming apps. Two weeks ago the picture started freezing on either Netflix, Amazon Prime, BBC iplayer or Demand5 and it has now become a regular problem. Thinking it was a broadband issue I would check using a speedtest on my PC and invariably it would be 60Mbs. So I knew that this was not the problem. Each time I have returned to the home screen only to see virtually all the apps gone. I then go to settings/network and go to refresh internet content and it states there is no internet. Is this a fault of the set which needs addressing or a server issue. I am in England.