New owner of RX100 IV and not had a good experience so far.

Trying to install the Timelapse camera app from PlayMemories and experiencing problems:

1. Adding a credit card

2. Adding paypal

None of the above options work (as I've read on many threads, on many websites)

So I went to GAME.co.uk and purchased a £10 card (as suggested by others) added this to my wallet and still will not allow me to purchase the app.

"An error occurred while performing this operation."

I have tried this connected to my PC and directly from the Camera - no joy

Reading around this appears to be an on-going problem that has been around for sometime.

I have several days yet to resolve this before I can return it for a full refund.

Can Sony help or will it be better to just return the camera?

(Sorry I'm a software engineer by trade and if tech does not work for me, I don't bother fusing with it I simply move on)

Thanks