good afternoon folks,

i've just purchased a dsc-hx20v and taken a few snaps which look great, i think!

i have installed the playmemories software and am trying to added the extended options.

it keeps giving me the message cannot start play memories home because the necessary files are missing or corrupted and then it removes the programme shortcuts to the original install.

any hints on what i can do to remedy this? i am by no means a software install noob but for the life of me i cannot work this one out!

thanks in advance

Message was edited by: ehukai

just clarified what the actual error was