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Markyhud
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Frustrating sound drop outs KD-55XG8505

Purchased a KD-55XG8505 and HT-X8500 soundbar a few months ago. I’ve started to experience small sound drop outs of the odd second and think it’s isolated to watching Sky Q. I know this has been a Sky issue in the past but I think it’s TV related. It hasn’t been regular enough to troubleshoot properly and I have tried first Amazon basics HDMI cable and now monoprice ones. I have ferrite cores on all cables. I’ve checked all the sound settings on the TV. I’ve restarted the soundbar and Sky Q. The only thing that sorts it is restarting the TV. The TV firmware was updated a few weeks ago. 

I’m very disappointed to be honest. I’ve also got ongoing issues with very loud cracking noises due to thermal expansion and contraction of components and the casing that is currently being investigated by Sony and a local repair firm.

Has anyone experienced these sound drop outs?  It’s so intermittent and has no pattern to it. 

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