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4G problem

Kamelnageh
Visitor

4G problem

Hi guys, i had apdated my xperia x to nougat but after update i cant recieve 4G/LTE signal on my device.. Can any one help me please?
5 REPLIES 5
YoGem
Leader

@Kamelnageh in all honesty I am facing the same issue but it's intermittent... Seems that there is a very weird handover to 3G if LTE signal is not too strong... Probably a matter of thresholds..

@Emir are you aware of this?
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MarlonUk1
Expert

hi @Kamelnageh

can you try to go to service menu? dial *#*#service#*#* ( the number equivalent on the dialer) and go to service settings >network type 4G only

can it detect 4g signals?

Kamelnageh
Visitor

I solved the problem by remove the sim from socket one to the other one and reset the network setting then i searched for the 4g then my device recieved the signal... After that i got the sim back to socket one and did the same steps and it work too
Kamelnageh
Visitor

I solved the problem by remove the sim from socket one to the other one and reset the network setting then i searched for the 4g then my device recieved the signal... After that i got the sim back to socket one and did the same steps and it work too
Tags (1)
YoGem
Leader

@nolramlb - I tried to connect using LTE only and it does but with AT&T (has a strong LTE signal), not with T-Mobile! (Has a LOW LTE signal, that's why I believe there is something going on related with thresholds...) 

@Kamelnageh - Glad you found a solution and that now it's working for you.