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Accelerometer stops working

SOLVED
Mikvandorp
Visitor

Accelerometer stops working

The accelerometer of my x performance stops after some days so auto-rotate and other stuff does not work anymore until I reboot...

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410 REPLIES 410
daanish_chawala
Visitor

Same here. On build .282, phone showing up to date
PimN
Visitor

Sony, please let us know if you are working on this or something. Keep us updated about this!
smallball
Visitor

Same problem with my X performance (F8132) since a few days ago after update to latest firmware 282. 

Both Accelerometer and Gyroscope stop working after some time when device restart (minutes or hours) and it is only solved after restarting the device again. It is really inconvenience, please urgently help to fix this, Sony.

Rickard
Master

I'm very sorry to hear that the update didn't help and we are still looking into this. I will update you as soon as i have more information.

WingP
Visitor

I notice that it is not due to any app.
I reboot the mobile before sleep, it worked. I woke up and I found that it doesn't work.
So, I suspect there is some background process ruin the accelerator every time after you reboot.
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gabby131
Member

Yep....factory reset nor PC Companion system repair does not fix this ongoing issue.  This is on a F8131

xluigi
Visitor

Guys, as writtem above I have a similar problem affecting accelerometer and gyrosope.

I have tried many thinghs (removing apps, factory reset etc..) ...no success.

Very disappointed.

Jeshua
Visitor

Hi Rickard, I have the same issue. Is there any way to fix this issue, I don't know by wiping the rotation data or anything?

Is there a next software update planned to fix this?

Please let us know if you have any news, thank you.

profile.country.CA.title
gabby131
Member

Whooops....I needed to reboot mine as the proximity stopped working as well.  All Sensors are operational after boot, but lasted only a few hours.

Good thing I am always on headphones so I don't make good use of the proximity sensor except the Brightness (w/c can be manually adjusted)

KMH1
Visitor

Now it workt all day since netflix and snapchat apps was updated,