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Forgotten passcode and phone set to Plane Mode

DarrenBilly
Visitor

Forgotten passcode and phone set to Plane Mode

Hello,

My Brother has this phone. He recently changed and forgot the new pattern code he set, and the finger sensor seems to be disabled. There is no Forgot Passcode option. I read about logging in to the phone using the Gmail device manager, but this does not work, I think because his phone is on plane mode. The only screen he can access on the phone is to enter a pattern. I believe he has 11/30 attempts left before the phone resets. 

I read something about OTG cables, would this work considering his phone is on the lock screen?

Any advice helpful, thank you.

Darren 

12 REPLIES 12
CameronT
Champion

@DarrenBilly,

You can pull down the quick settings menu from the lock screen when you can see the time, but before you get the keypad to enter your PIN.

DarrenBilly
Visitor

Sadly that's not possible. It restarts, shows Sony logo and goes straight to unlock screen, then shows I now have 13 more attempts. I do not see the time at any point, and cannot drag down the quick settings, I have tried many times.
CameronT
Champion

@DarrenBilly,

I see, you have secure startup enabled. The only thing you can do in this situation is the software repair using Xperia Companion.