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hello i really need to know that i have bought new xperia x phone 1 week ago and password i am entering after restart is not acceptable may be the password i entered before misplaced by two to three alphabets now i want to reset my phone what should i do now to again factory reset my phone ? because i forgot password now the screen stucks on the lock screen which is having a password.
no sir its not my google password
actually its a screen lock password which i forgot
Perform a software repair using XPC:
/t5/FAQ/How-to-perform-a-software-repair-with-Xperia-Companion/m-p/1103057#U1103057
Make sure you have your google account password because you will need it to access your phone after reset.