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Transfer cable

Cehoulton
Visitor

Transfer cable

Should the transfer cable be included with my Sony Xperia for transferring files if not why as my husbands Samsung has? 

The Companion will transfer everything but my contacts so I don't know what to do?

If I need a cable which one is it and where do I get it? 

Please help

3 REPLIES 3
YoGem
Leader

@Cehoulton inside the box of your X compact you should have a charger with an USB to USB-C cable, that's the cable you need to use to connect your phone to your computer using XC 

Cehoulton
Visitor

Hi thanks for the reply, I am aware of that cable I just mean the transfer cable to attach to my old phone, otg adapter.  It is included with other phones. 

However with the transfer on th computer which I have tried everything except my contacts transfers 

YoGem
Leader

@Cehoulton haaaaaaa... Sorry, you may want to buy an USB-C OTG cable that unfortunately isn't included in the box. If you accept advices, this may suit your needs: https://www.amazon.com/dp/B01COOQIKU/ref=cm_sw_r_cp_apa_1FP6ybG3XF233