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April 2020
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May 2020
May 2020
Any help would be great
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May 2020
May 2020
Hi @Dray35
When you have this problem the first steps are to test.
- Does it happen in Safe Mode too?
- Safe Mode -> Support app on your phone -> tap 'Get support' -> tap Safe Mode for explanation and Enter Safe Mode
- Does your camera pass the test?
- Support app -> Xperia Tests
Let us know how it goes please.
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May 2020
May 2020
Thanks for the info. Tried the safe mode and test. Camera is the same.
Front camera works OK, flashlight and back camera not working.
Regards
Gary Richardson
Front camera works OK, flashlight and back camera not working.
Regards
Gary Richardson
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May 2020
May 2020
Time to contact Support.
Again the Support app is your entry point.
Good luck!
Wait!
One ultimate attempt.
Goto settings -> Apps & notifications -> see all apps -> tap the 3 dots in the upper right corner -> show system -> scroll to camera app -> storage -> clear cache & clear data (don't mind the warning, nothing to lose here)
Your camera app will be reset.
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