Earphone is not working

[MRashid8023]

I am using xperia xa1 ultra for 3 months.. But now i am having a issue that my earphones are not working.. Video runs on load speakers not on handsfree i tried soo many earphones but it doent work..  Then i reset the mobile but i am having the same problem

[CameronT]

Hi @MRashid8023, I am sorry to hear about this. 

Just to confirm, have you tried other headphones? Is the issue the same?

[MRashid8023]

Yes i am having the same issue i have tried so many headphones but no one work.. Videos and music  runs on speakers and mobile doesnt support the headphones. 

[CameronT]

@MRashid8023,

Does it say something like "Headphones not supported" or does it just not make any sound?

[MRashid8023 · Accepted solution]

Problem is solved..  There was a tiny paper piece inside my headphone jack by using pin i take it out and now headphones works 

[CameronT]

Thank you for letting us know @MRashid8023. I am glad you got it sorted out :smileysmileythumbsup:

[ZL1axe]

I have a Sony Experia XA1 and although I have tried a variety of earphones, I cant get any sound. I diont usually use headphones, so didnt realise this until fter I had had the phone for some time.

I dont want to have to do a re-boot or re-install or whatever!

Is there some solution to this problem - and why does it exist?

ZL1axe

[ZL1axe]

Rather red-faced over this one.  Just discovered under Settings -Sound - Accessory settings - Headphones - there is a  list of alternative headphones, including general which is the three terminal headphone plug  only ( not microphone  connection).  Once the correct one was seleected, it works fine!!   Dont remember seeing anything bout this is the manual, but I guess it is there somewhere.

Bye.

[Bunso]

My airphone not working..

[Zxcvbnm6]

Headphones are not supported