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Phone stuck on "System update installation"

Doctor_Beat
Visitor

Phone stuck on "System update installation"

Hello everyone,

I always avoided system updates because of an issue I had a few months ago where my phone didn't finish the installation and started overheating. When it happened, I simply forced a restart and since then, I had a notification telling me to try to install the update again.

Two days ago, my phone launched a system update and the same problem happened. But this time,  everytime I restart the phone, the installation also restarts, stops at 20% and the battery gets hotter. Internet searches told me to try a software repair with Xperia Companion, however, when it asks to hold the Down Button while connecting the cable, the phone's LED goes from Red to Green but nothing happens.

I really don't know what to do., since I'm stuck, I can't use my phone at all. I downloaded Android Studio, to maybe try to use the Fastboot and force the installation to fail but I don't know how it works. Since it's a small software problem, I don't want to send it to Sony (it's pretty far from my home, so it takes a lot of time), can anybody help me please ? Thank you very much.

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