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Camera app

werlent
Visitor

Camera app

Hi! 

I have Z2 with latest 5.0 build (28). 1-2 days since i updated my phone, camera app stopped working. I open it and it's just a black screen with control buttons. It doesn't  make pictures. I tried to reset my phone with PCC, but problem stayed. I downloaded other camera apps from Play Market and they also didn't work, then i turned off stock camera app (in settings) and other camera apps worked fine. When i turn stock camera app back it works for some hours and then again black screen.

Is it a SW or HW problem? Does enyone know what to do? 

Thanks Slightly_smiling_Face

Tags (4)
5 REPLIES 5
profile.country.US.title
Qatrium
Expert

Could be a software problem in my opinion, try clearing cache first of all:

- Go to Settings -> Apps -> All -> Camera -> Force stop, Clear data and restart your phone.

werlent
Visitor

Thanks, camera works now, but im not sure will it work tomorrow Grinning_Face

profile.country.US.title
Qatrium
Expert

Glad to hear that, keep us updated.

werlent
Visitor

Well, it worked for some time and then again black screen Grinning_Face Seems likeit isn't a soft problem. I took phone to the service, waiting for new from them.

werlent
Visitor

Camera was broken, they changed me and it's fine now:)