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My xperia z2 heating camera

Vytautas
Visitor

My xperia z2 heating camera

Hi. Z2 changed my phone camera. Now she after ~ 10 minutes. heating up and off camera. Photo is also of poor quality. The Centre is bent at a lot of other less. Compared to the Z1 photos of the visible and the Z1 camera does not heat. What to do?
The guarantee does not do anything and say that's okay.

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Installed the new OS. Lollipop and still the same

18 REPLIES 18
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Uliwooly
Expert

@Vytautas

Are you recording on 4K ? 

What do you mean by 


@Vytautas wrote:

The Centre is bent at a lot of other less. 


Vytautas
Visitor

No. Camera dies on a simple setting. 4K have not tried

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Uliwooly
Expert

Do you have taskillers, Antivirus, etc?
prodigy
Contributor

Hi everyone. Me too had the problem of heating on my Z2 when using the camera and surfing the net. Not only behind the phone becomes hot but also the screen. Any body had this problem too.

Thanks.

Vytautas
Visitor

It was and Kaspersky Internet Security and Advanced Task Killer. But the warranty, well removed and rebuilt to factory settings. But the quality of the photographs have not changed and still camera heats up.

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Uliwooly
Expert

@Vytautas

You should stop by your local Xperia Care, it might be a hardware issue.

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Uliwooly
Expert

@Prodigy1

The longer you use your phone the hotter it will get, it will get hot faster if you play games or have the screen on a lot. 

prodigy
Contributor

Thank you uliwooly. I understood your points, but is it normal that the phone gets hot after a short time - 2 or3 minutes - of using the camera for example? Not only this but it will get extremely hot if I use for example the AR effects  after 2 minutes. What I want to know is the following: Is it normal for the phone to get so so hot after this short period of time? Hop to find out the answer.

Thanks a lot.

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Uliwooly
Expert

@Prodigy1

It is normal if you are recording on 4K or using AR as it's quite demanding