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problem to read my sim card

malikz6
Visitor

problem to read my sim card

I buy this Sony experia z ultra someone sell it to me and is unlock. But this guy didn't telle. This phone is from India and I live in US. Now I try to use my sim card from my old phone and does not work. Can anybody help me? please!
11 REPLIES 11
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Uliwooly
Expert

First you should do its to get a NEW MICRO sim card, second, which version do you have? C6806 or C6833?

3G Network

850 / 900 / 1700 / 1900 / 2100 - all versions Thi should work with either T-mobile or AT&T's 3G

 

 

4G Network LTE

 

700 / 850 / 900/ 1700 / 1900 / 2100 / 2600 - C6806  This should work with AT&T's LTE 4G

 

800 / 850 / 900 / 1700 / 1800 / 1900 / 2100 / 2600 - C6833

malikz6
Visitor

Mi sim card work on my actual phone my lg g pro and is a mini sim card same size for z ultra. My model is c6802
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Uliwooly
Expert

a MINI SIM card it is NOT the same as a MICRO SIM card, you might damage your phone if you force it in your Xperia Z Ultra

malikz6
Visitor

I mean to say micro in usa is only 2 types of sim card. so the small sim card is what i have.
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Uliwooly
Expert

I'm in the USA too, how old is the micro SIM card? it doesn't recognize the SIM card at all or it doesn't recognize the network?

malikz6
Visitor

Sim card is 3 moths old and work on my lg g pro phone. So went insert sim on experia phone turn off and turn back on so automatic shut reconize the sim but not. So i go to setting and choose mobile network so it show some netwok, metro pcs and at&t. So i select metro because its my provider, and it show a little house beside metropcs. So after select my provider start register.but after a little be a massage show and say [meke sure you insert you sim card] but my sim is installed correctly and is in there.
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Uliwooly
Expert

To narrow down the issue reinstall the latest update with SUS or PCC

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

 

 

Elpresidente20
Visitor

I had the same probs with att. My phone is the c6833. Micro sim only works when not inserted all the way. Also using Canadian Virgin Mobile, Mexican telcel and German O2 card with no problems. Verizon LTE not recognizable.
malikz6
Visitor

This do not work on my phone