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Touchscreen top part not responding

urbo06
Visitor

Touchscreen top part not responding

Ok wierd problem on my Xperia Z. So the top part of the touchscreen 2cm in width right below the sony logo is not working. So I cant pull down the menu with the notifications and other stuff. It doesn't work in other parts of the phone menus. Here is the wierd part it works in the lock screen. Wierd. Any thoughts or ideas before I throw it out the window. And i hope the next update has some serious bug fixes because I am also seeing reboots, freezes, lock ups battery drain is just awful with this update. I have already done factory reset, repaire tried everything. And the phone is not rooted. Sony really **bleep**ed us over with this phone. 

9 REPLIES 9
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Uliwooly
Expert

Test your phone 

https://play.google.com/store/apps/details?id=com.sonymobile.androidapp.functiontester

must likely its a hardware issue and you will have to take it to a Sony repair center

 

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Uliwooly
Expert

Also, open all the flaps and look for a rectangle in each compartment, they might be white, pink or red, if the rectangles are anything other than white then there's water damage.

 

Don't forget to give Kudos (Click on the half star + )

WillberG
Visitor

Does the notification bar work in landscape mode?

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Uliwooly
Expert

Only if its connected to the dock, or with certain apps it will work on landscape without the dock 

 

Don't forget to give Kudos (Click on the half star + )

urbo06
Visitor

This part of the screen doesent work. But you can pull the notification bar normally. Like I said it only works in portrait mode on the lock screen. 

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Uliwooly
Expert

Take it to a Sony repair center 

newinthowai
Visitor

Hello, guys I'm having the same problems as yours. The notifications bar isn't responding, it's Android 4.3. I would like to ask Sony Developers to fix this issue but I don't have their email. If you could find their email, you could inform it to them and ask them to fix the issue.

O_o
Visitor

its working in landscape mode 😕 m also facing this problem 

Lingu
Visitor

I'm facing exactly same problem as described too.