Mobile data has run out

[Taus1]

Hi, guys I dont know if anyone of you is experiencing this problem but after the android oreo update I am unable to use my mobile data I keep on getting a notification saying mobile data has run out even though I haven't exceeded the limit of my mobile data. I have also tried turning off the data usage warning but that did not help :'( . Is there a fix for this even ?

[Uliwooly]

@Taus

could you post a screenshot of the message?

Is this a pop up or is it in a form of text/SMS/MMS ?

[TeodorMetodiev]

Hello all,

Yesterday I also recieved the same notification at the notification bar, that my "Mobile data has run out", even thougth I have not reach my mobile data limit yet. When I click on the notification it rederect me to my mobile operatior web page to show me the mobile data consumption, which I have not reach and the notification still did not disappeared after I clicked it. Also some of my applicaitons didn`t wanted to start up, saying the I cannot log on. I restarted the phone and the problem has gone, but who knows will this happen again and it will be really frustrated if I have to restart my phone every time.

My phone is also with the new Android Oreo.

Best regards,

Teodor Metodiev

[Papadanz]

Hi 

Same here. I googled and looks like this is a common oreo problem. 

Hope it will get fix soon.. 

[Avril]

me too.even if turn to 15G ,warning are coming…

[LeonardoDeKenji]

Me too. Want to be go back Android 7

[_alexdon_]

@LeonardoDeKenji@Taus@Avril@Papadanz@TeodorMetodiev

Do you still encounter this if you remove the limit? To do that, follow the below steps:

Settings > Network & Internet > Data usage > Mobile data usage > tap the cogwheel and make sure that "Set data limit" is turned off.

[Cun-cun]

Hi all,

Same goes for me. I havent exceeded my mobile data limit and yet the notification keep on popping up. I dont restart my phone though, theres an option to "download settings for internet" under mobile networks. But still after a day or less than a day, the notification pops up again. Really hope they will give a fix soon as it really is irritating. I checked my settings and yes i did not set any mobile data limit. 

[shnryn]

I also encountered the same problem. Is there a solution for this? Can the xperia companion fix this problem? tia

[Victoriatsm]

Hello you have probably resolved your problem but I have the exact same problem but I have the Sony Xperia XZ not premium phone and I have had this problem before which I had to go through settings to find a setting to sort it out which worked but it has happened again and I have no idea how to sort it out as if I turn my data on it says "mobile data has run out" the same as yours and I get a monthly amount of data of 3GB and I haven't even used 1GB yet. I'm not sure what update I am on e.g. Oreo as I cannot remember how to find what update I am on. I have factory reset my phone and nothing has changed which is very annoying. I would really appreciate it if you could help me in any way please. Just to let you know I have factory reset as I have said, I have restarted my phone, updated it, turned it off and held the on/off button at the same time of the volume up button until it makes 3 beeps and continuous beeps and nothing has helped. I'm sorry for the long message.