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CAN NOT OPEN DOCUMENTS DOWNLOADED

SOLVED
Micaela
Visitor

CAN NOT OPEN DOCUMENTS DOWNLOADED

Good Evening,
when I try to open a document after downloading, be it an email attachment or another, for example, the manual for the guarantee of the Z3 compact, error and tells me I can only close office suite. You can help me solve this problem? Thank You.
Kind regards and excuse any errors, but I'm Italian!
Micaela.
1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.GB.title
Uliwooly
Expert

Settings, apps, all, office suite, clear data and also clear defaults

View solution in original post

4 REPLIES 4
profile.country.GB.title
Uliwooly
Expert

Settings, apps, all, office suite, clear data and also clear defaults
profile.country.RO.title
_alexdon_
Expert

If what uli suggested doesn't help,try setting-apps-all,tap on settings (3 dots) and reset app preferences.

alexdon
Micaela
Visitor

Thanks to all of you, I solved!
profile.country.GB.title
Uliwooly
Expert

Anytime