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My phone doesn't charge anymore, and I want to send it to Sony, but I can't retrieve all my media files because I have no battery. Is there a way I can save my files on the computer? I tried connecting it with an USB cable but the laptop doesn't find my device.
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Yes, but only part of my files are on my SD.
If your device doesn't turn on,you won't be able to recover internal memory. What happened that it won't turn on?
I plug it in but it won't charge. I don't know what is wrong.
Can you press power button and volume up at the same time when connected to charger? You should feel 3 vibrations. After that,try to turn it on.