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Phone is closing/opening apps on its own

Storabananen
Visitor

Phone is closing/opening apps on its own

Hi

As said, My phone is opening/closing apps and swiping the screen on its own..

It can open apps, close apps, swipe/change sites all on its own. 

And when it is in this state i cant even turn off the phone pressing the on/off button.

When it is in this state i cant controll the phone at all, i just have to wait until it stops wich usually takes a few minutes. 

Do you think this is caused by an app or is the phone malfunctioning ? 

I am using the app ''Master Cleaner'' do speed up the phone and it allso searches the apps for virus. No virus found. 

Thanks in advance ! 

22 REPLIES 22
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_alexdon_
Expert

I suggest you remove the task killer,see how it goes.

alexdon
neilc
Visitor

When my phone started doing exactly as stated in the OP, I took it back to the shop who sent it off for repair. I was given a new phone and this too is starting to do it now. I had problems with my last phone, an Xperia S too. I doubt I'll be buying a Sony phone again.
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_alexdon_
Expert

Are you sure that you did not install antivirus,task killers etc,apps that could interfere with the operating system?

alexdon
neilc
Visitor

Actually, I have Avg Anti Virus at the moment, with a task killer add on. I'll uninstall them and see how it goes. Thanks.
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_alexdon_
Expert

Ok,report here.

alexdon
Storabananen
Visitor

Ok ill try to uninstall Master Cleaner. But arent Task killers a good thing ? As there are no in-built application to kill tasks with ? And same with Anti Virus ? 

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_alexdon_
Expert

You can force close your apps from settings-apps-running.It is not recommended to use such apps because they can stop apps that you need.Also,antivirus is not needed if you know you are installing from trustful sources(eg google play).

alexdon
Storabananen
Visitor

Hi i uninstalled the Master Cleaner app but the problem persists.. its writes random letters on its own.. like if its pusing the screen on its own.. if i try to close an app it will just close it again and do all kinds of random stuff =(

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_alexdon_
Expert

Do you have a screen protector?

alexdon