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Problem: Notification Sounds and Ringtones

SOLVED
Global
Visitor

Problem: Notification Sounds and Ringtones

Hi everyone. I have opened a topic about the sound distortion in the beginning of any sound on device. Alexdon[http://talk.sonymobile.com/t5/user/viewprofilepage/user-id/7878] helped me very much. But i have noticed something different.

I did a factory reset and a clean install the latest update. Whenever I receive a message, call, whatsapp message etc. (or something that causes a notification sound or call sound), the sound freezes a bit or some cracking or lag happens just before starting to play. I tested it both with normal boot and safe boot. Is this a hardware or software problem? I need some Sony Stuff to help here. I have read all Xperia Z1 forums and some people have this problem. And it is on my Xperia Z1 Compact. This is a suberb phone and I need some help. Can I really need to go to Sony Service? or Warranty?

And is there anyone who has this problem?

131 REPLIES 131
profile.country.de_DE.title
dawillb
Visitor

Guys? I just installed Android 4.4.4 firmware (14.4.A.0.108) that just gone live for germany too!.

And what should i say.. for now the crackling notification sound-bug is gone for me!!

So, cheer up, i hope it works for all of you!

Io
Visitor

Finally, some useful info! Gott sei Dank for that, I hate having a 500 Euro device with such **bleep**ty issue...

It took a while (3 months) for Sony to fix such a shameful issue (should have been fixed before launch of 757 since it's quite obvious), hope to get the update here soon as well...

ivan81TS
Visitor

Yes! GREAT WORK SONY! REALLY GREAT WORK!
14.4.108 with Android 4.4.4(the first in Italy) fix tgis bugs in my phone!
This is THE BEST CUSTOMER CARE!
CONGRATULATIONS SONY!
ratacit
Contributor

here is reporting that the camera still freezes. 

any other people reporting the same? 

Where I am the update is not available. 

Global
Visitor

After 4 mounths of continuous complaining, sony finally solved the problem very quickly! Thanks.
ratacit
Contributor


@Global wrote:
After 4 mounths of continuous complaining, sony finally solved the problem very quickly! Thanks.

quickly i totaly get it but what did they fix again?

toothpaste
Visitor

a common problem among some xperia devices ( z1, z1 compact and z ultra) where the beginning of a notification or ringtone would have gaps and loud pops.

Global
Visitor

I dont remember what the problem was Face_with_stuck-out_Tongue
Michiel27
Visitor

Nice for you!
I ve got the exact same version here in the Netherlands, still with the nice crackling sound.
Michiel27
Visitor

(14.4.A.0.108)