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Vodafone PAYG Sim Not Working In Xperia Z3 nor XZ

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Bexxy63
Visitor

Vodafone PAYG Sim Not Working In Xperia Z3 nor XZ

I have been everywhere to find out why my payg Vodafone sim won't work in my Xperia z3 nor in my Xperia zx. It works well in Samsung and Nokia. Should I have had a system update for both?
50 REPLIES 50
NeoBeum
Enthusiast

Go to Settings,  Wireless and Networks » More, 

Here you should find 'mobile networks'

What is Preferred Network Type set to, and in Network Operators, what is Search set to?

NeoBeum
Enthusiast

Can you take a screen shot of the bottom section in About Phone in Settings, all the way to the bottom.

Going back to *#*#INFO#*#*

Can you screen shot from Run Ping Test, to the Turn Off Radio, should be able to fit it on 1 pic

exsanguinator
Visitor

Mine is unlockef and says that all are 0
I'm not sure what network 5 is
Sorry
Bexxy63
Visitor

Mobile network settings are greyed out.
Bexxy63
Visitor


@NeoBeum wrote:

Can you take a screen shot of the bottom section in About Phone in Settings, all the way to the bottom.

Going back to *#*#INFO#*#*

Can you screen shot from Run Ping Test, to the Turn Off Radio, should be able to fit it on 1 pic


http://m.imgur.com/a/GwTLK

Theses are the ping test results

NeoBeum
Enthusiast

Do any other SIM cards work in the phone?

And where and when did you buy the phones?

And also, revert your album in Imgur from public and publish, because people are down voting your pictures and you have your IMEI up there because the picture was taken 3 lines too high

Bexxy63
Visitor


@NeoBeum wrote:

Do any other SIM cards work in the phone?

And where and when did you buy the phones?

And also, revert your album in Imgur from public and publish, because people are down voting your pictures and you have your IMEI up there because the picture was taken 3 lines too high


Hi  I don't know how to work the phto software so i have tempoarily deleted the pictures. 

The only other sim card that works in it is the sim card that I am now using in my upgraded phone. That is the contract sim code. Both phones are pay monthly contract phones

NeoBeum
Enthusiast

Can you put the sim that works in, and then take the screenshot in *#*#info again?

And a screenshot of the about phone, phone info and sim info, you can delete any private info in paint first or something

Bexxy63
Visitor


@NeoBeum wrote:

Can you put the sim that works in, and then take the screenshot in *#*#info again?

And a screenshot of the about phone, phone info and sim info, you can delete any private info in paint first or something


http://m.imgur.com/CdejKwf

Done .... I have an unlock coke from Vodafone so I may try a new sim from a different supplyer.

NeoBeum
Enthusiast

We'll see how that goes

Edit. Just had a look at the picture, that unlock code might help. There's nothing wrong with the phone