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Water Damage - Phone wouldn't turn off untill the battery died?

SOLVED
WyvernPop
Visitor

Water Damage - Phone wouldn't turn off untill the battery died?

Hello, I'm looking for advice about the water damage my phone suffered today after a swim with it.

I checked the flaps were closed, but one was apparently wedged ever so slightly open by a rogue broken peice of plastic, apparently not from the phone. In any case water got in, and the phone started to shoot randomly from one task to another, calling one of my friends at one point, and it began to over heat, so I panicked and dried it as quickly as possible, and put it away.

  When I came to use the phone not too much later, I noticed the screen was especially dim and the phone was still warm-ish. I tried to perform tasks with the phone but for some reason the camera kept opening and making a start-up noise, pretty much any time I tried to type or to open another app.

  Later on it got to the point where if I pressed the power button to lock the phone, the camera would open. I couldn't turn it off, anytime or way I tried, it just went straight to the camera. I tried resetting the phone by holding the power button and the volume up button, and it did restart, but the problem persisted.

  The last stage was a refusal to be on anything but the camera. I touched the home screen button, it would go to the homescreen button for a second or so, then go back to the camera. All the while it was getting hot again, so I kept it as cool as I could. All I could do was wait for the battery to run out and hope that it wouldn't expload...

  I haven't tried charging it or turning it on again as I figured if there is water in it then it would be best to leave it off, so I'm hoping that the damage isn't too severe.

  I didn't get insurance for it as I never thought I would damage it, and up until now I haven't, no cracks, no spills or anything, but this is clearly my fault, so I was only wondering if there was anything I could do to repair it without having to pay off the rest of my contract or pay for a repair or something.

Thanks for reading and for any help you can provide.

Kristian

1 ACCEPTED SOLUTION

Accepted Solutions
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Uliwooly
Expert

@WyvernPop

Click on the link and contact anyone, they'll be able to guide you in the right direction.

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6 REPLIES 6
profile.country.GB.title
Uliwooly
Expert

@WyvernPop

I'm sorry to hear that but you have to get your phone inspected by your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

WyvernPop
Visitor

Okay, but I don't have a local Sony Repair store, is there some way I can send it to one?

WyvernPop
Visitor

Although, I only have five months left on my contract (out of 24), would I be better off paying off the rest of what I owe on my phone, then upgrading?

profile.country.GB.title
Uliwooly
Expert

@WyvernPop

Click on the link and contact anyone, they'll be able to guide you in the right direction.

WyvernPop
Visitor

Okay, thank you very much for the help Slightly_smiling_Face

profile.country.GB.title
Uliwooly
Expert

@WyvernPop

Anytime