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wifi authentication problem

Anatoli
Visitor

wifi authentication problem

Hi !

You are probably aware about this common problem with many Sony mobile phones. I have this phone for 2 weeks and stil can't solve the problem. I browzed the Net and rad a lot of recomendations. I restarted the rotor and the phone. Whatever I did I still can't connect to my home wi fi. I have another Samsung Galaxy phone connected to this wi fi, a desktop PC, a laptop and 2 tablets. As for this new Sony phoe I always have authentication problem message. The signal is exellent.

I sent e-mail to Sony support page but they do not answer. Today I talked to the guy at Sony shop and they pretend as if they have never heard about it.

I wolud welcome any real assistance. Thanks.

50 REPLIES 50
Victoria06
Visitor

Z1 authentication problem what is the solution need help pls.....ty so much