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Xperia z2 Does not turn on.

SOLVED
ThiagoDurante
Visitor

Xperia z2 Does not turn on.

Got a message on my phone to plug it into the Pc for an xperia update.

The update failed and when I got my phone, it was off. tryied to turn it on but it would just vibrate and nothing else.

Tryied about everything, letting it charge, turn it on with Volume + pressed, nothing works.

When I put it to charge the led blinks red but it doesn't turn on.

The screen is just black, not even the logo pops up

What im I supposed to do?

Running on windows 7 64 bit.

Xperia z2 D6543

1 ACCEPTED SOLUTION

Accepted Solutions
Thommo
Genius

It's probably because your system is 64bit and for whatever reason it can be an issue with the Flashmode driver - So try using a 32bit system and as I said previously perform a system repair

View solution in original post

16 REPLIES 16
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Uliwooly
Expert

Connect the phone to a wall charger > press and hold power & volume up for 10 seconds > let it charge for 2 to 3 hours, even if it doesn't seem to be charging 

ThiagoDurante
Visitor

I did that, just saw this answer in another post and tryed that too, but the SUS is now discontinued.

It is now on the wall charger, pressed volume up and power for 15 secs, red led blinking. Its been like that for some time already.

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Uliwooly
Expert

Just try my suggestion and after 2 or 3 hours use PCC to repair your phone 

Phy
Legend
Legend
ThiagoDurante
Visitor

Ok, will try.

But right now the PCC doesn't even recognize it, is it supposed to do that?

Im almost in tears here, it has 1 month of use Slightly_frowning_Face its quite expensive in my country.

Thommo
Genius

Try performing a system repair - This will factory reset your phone

Switch off your phone and unplug from Pc (Hold volume up and power for around 10 seconds)
Start PC Companion and select Support zone then Update my phone/tablet then in Blue Repair my phone/tablet and follow the onscreen instructions - When prompted connect your phone still switched off holding volume down or back button - This should start the repair or reformat process

If you are using Windows 8/8.1 or a 64bit operating system then adjust the settings for PC Companion and run in compatibility mode and chose Windows 7 or XP

ThiagoDurante
Visitor

The phone doesn't turn on, and PCC doesn't recognize it.

When I plug it I get the usb puggled sound but it recognizes it as a SOMC flash drive, I tryied re-installing the Z2 drivers on pc, but nothing changed.

Phy
Legend
Legend

You might have to contact Sony Xperia support then. http://support.sonymobile.com/global-en/contactUs/
ThiagoDurante
Visitor

Awww come on 😕 

Sony gives me an update that leaves my phone useless?

Reaaally?

I was just loving the experience, now if I ever get this back to functioning I will never update it again out of fear?

Come on.. There must be a way..