Xperia Z3 Compact Keyboard problem

[MAlias]

Hi,

I got my Xperia Z3 Compact a few days ago and I only installed a few apllication on it. When someone calls me, the keyboard becomes compeletly disabled. So, I cannot type anythin in Viber, Google play, Gmail or Google Chrome. Keyboard doesn't pop up and appear on the screen at all. Any idea?

Cheers,

[MAlias]

I did the following steps in the same order:

1. I uninstalled Skype and Viber. Restart the phone, but it didn't help.

2. I reset my phone to factory setting with erase all data checked, installed Viber again. It worked. (Of course, I lost all photos and videos and musics I got with the phone)

It is strange. My phone was totally new, out of the box, but it had that software problem. I saw that there were some keyboard settings (to customize my phone) that never poped out the previous time.

Now my question is, will I get any benefit if I perform Software Repair (using PC Companion)?

[_alexdon_]

No,if you have worked it out there is no need for another software repair.

[MAlias]

Ok. Thanks.