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Xperia Z5 too low ringtone volume

wrongdoer
Visitor

Xperia Z5 too low ringtone volume

Hello all,

I was using Xperia Z5 almost 3 month and was very glad with my phone until i get 6.0.1. Now i have very big problem with my phone, it is doesn't have stereo speakers anymore.

When i listen music or watch video or play game sound volume is normal but it not balanced top speaker very lounder than bottom speaker and worst part is that when someone call me my ringtone is really really too low it not possible to hear it.

I try to repair my phone with Sony Comp. it didn't work.

Most probably if i can't find a solution for it i will buy another phone and i will never buy any Sony phone because i was have exactly same problem from my previews Xperia Z3+ thats why i bought Z5 but i have again the same problem.

Thanks

BR

19 REPLIES 19
wrongdoer
Visitor

I already tried nothing changing the ringtone volume

wrongdoer
Visitor

I found a simple solution. I sell my z5 and i bought another phone from another manufature


Thanks to all
profile.country.GB.title
Uliwooly
Expert

@wrongdoer

Enjoy your new device.

Moodyz
Visitor

Helloe everyone...i have been using my sony for almost 5 months and after the final update i found that Calling Ringtone Decrease Automatically,sometimes i can't even hear my mobile ,i always find the ringtone calling volume setting low any solution?

3550
Visitor

I have the same problem & I tried to fix it with the Xperia Companion but with no hope, I contacted & sent many mails to the Sony support but I received a very strange answer which is the error I received from the companion program is related to my mobile model E6653 is with one sim only & not dual sim & they advised me to refer to the buyer I wonder how ??
I have international guarantee valid till July 2017
I need to find a solution as I have used it for only 2 months.
Bobeobi
Contributor

Well, I can't explain how BASIC function of the phone won't work properly after a couple of updates, or it's just me and another guy on XDA?
On both phones (due to same chassis) Z3+ and Z5 after 6.0.1 incoming ringtone volume is became EXTREMELY low, even in silent room. And it's just an unexplainable bug, 'cause when you for example pick up ringtone it's start to play normal and then after 0.5s FADE OUT.  Music, videos sounds normal (lower than Z2/Z3 but acceptable). Out of the box with 5.1.1 ringtone volume was OK also.
Forward it to the devs as soon as possible!

(and Yes, Factory Reset and Repair without effect)

Bozislaw
Visitor

Agree, I have same problem too from the beginning. Also mp3 media playing is same; too low sound. It is got 3 times worse after android 7; now its nearly mute.

I am desperately waiting a software update to fix too low sound problem.

Bozislaw
Visitor

I have noticed that, sound is very well on all other applications except "Sound / Ringtone".
I can play all mp3's very well in "Music" app. The sound quality is quite good.
Only "Sound / Ringtone" setting have problem, something limits the audio volume, but you can
hear the real volume at the beginning for half second.

Fat64
Visitor

Greeting From Indonesian Folks,, same problem here, even after nougat 7.1.1 the low ringtone Volume bug still exist,.. other aplication that required the speaker are OK, like music video, an etc,, 

Alfadhkp
Visitor

Helo 

 How to solve in this problem please help me

How to solve the problem