Z3 HDCP error with Microsoft Display Adaptor (Miracast)

[Andrewl121]

I have a brand new Z3 with the factory image and it is not working with the Microsoft Wireless Display Adaptor (miracast). The Z3 finds the device and it tries to connect for a few seconds. After that it gives the following error, "Could not turn on screen mirroring. The output device is not ready or does not support HDCP".

I know the adapter is working correctly because I tried it on laptops, HTC One (M7), Samsung S5 and OnePlus One.

The adapter does support HDCP.

Does anyone have the same issue and any workarounds?

[Hampus]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Sorry to hear that you having issue with screen mirroring. Have you done any modification to your phone, like unlocking the boot loader?

[Andrewl121]

I have not unlocked the boot loader. I did a factory reset on it, but still no luck.

[jpraven]

I just bought a brand new Z3v yesterday and a brand new Microsoft Wireless Display Adapter today. I'm having the exact same problem as you. My TV shows that the adapter is "Ready to connect " and when I go to start Screen Mirroring, my phone finds the adapter, tries to connect (confirmed on the TV screen), then gives the message "Could not turn on Screen mirroring. The output device is not ready or does not support HDCP".

I bought this phone specifically because it was Miracast certified.

[Hampus]

Could you please send me your details in a PM, and I will forward this.

Make a relevant topic and include the following.

Name:
Phone nr:
E-mail:
Country:
Operator:
Product(s):
IMEI nr:
Build number:

[pgalligan56]

I have the z3 dual with the same error message!

[pgalligan56]

and.. my phone is 100% stock

[Moz123]

I had a similar problem with my Z3 and a Belkin Miracast video adapter.  I was able to get it to work by:

   - Plugged the Belkin adaptor to HDMI1 input. This way the adapter can be configured differently than the default, using the TV remote controller.

   - I don't remember which options I changed but after screwing around with it for a little while I was able to mirror.  There are not that many options to change.

Hope this helps.

[Andrewl121]

Moz123 I tried switching the HDMI preys but no luck. My adapter and TV don't have many settings.

[Hampus]

The information was forwarded and after tests, it seems like these units are not compatible. But we will look closer into it to see if there is anything we can do from our side to make them compatible in the future.